Refund Policy
At Pundarika Services Private Limited, we strive to ensure the highest level of satisfaction with our products and services. However, if you are not satisfied with your purchase, you may request a refund within 24 hours of the transaction under the following terms:

1. Eligibility for Refund

  • Refund claims must be made within 24 hours of the original purchase.
  • Refunds are only applicable to digital products (such as online courses) or services that have not yet been initiated or delivered.
  • For services that are already initiated (e.g., project work, consultations, or any physical services), no refund will be provided.

2. How to Request a Refund

  • To request a refund, please contact us within 24 hours of your purchase at support@pundarika.co.in with your order details, including the transaction ID and reason for the refund.
  • Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 2 business days.

3. Refund Process

  • If your refund is approved, the refund will be processed, and the amount will be credited back to your original payment method within 7-10 business days, depending on your payment provider.
  • In the case of a rejected refund request, we will provide an explanation for the decision.

4. Exceptions

  • No refunds will be provided for services that have already been rendered or digital products that have been accessed, downloaded, or consumed after purchase.
  • Refunds are not applicable to discounted or promotional purchases unless specifically stated.

5. Changes to the Refund Policy
Pundarika Services reserves the right to modify or update this refund policy at any time. Changes will be posted on this page, and it is the customer’s responsibility to review the policy periodically.

6. Contact Information
For any questions related to refunds or this policy, please reach out to us at support@pundarika.co.in